Shipping

Zendenn.in wants to ensure that your shopping experience is smooth and hassle-free. We will see to it that all products purchased from our online store are personally delivered to you free-of-charge! Yes, that’s right. We do not charge for the standard delivery of your orders. Zendenn.in currently delivers to all locations in Delhi NCR Continue to visit our website for upcoming delivery destinations bringing us even closer to you!

Standard delivery option

For all confirmed orders to be delivered via standard delivery option, the estimated delivery time is 8-10 weeks from the order confirmation date.
While we ensure that you receive your orders within the delivery time indicated in our shipping policies, unforeseen and uncontrollable events may cause the delay of your delivery. We will contact you in the event of any disruption.

Assembly/Installation

Highly trained members of our team will assemble and install all furniture, interior fittings and home decor purchased online from Zendenn.in.com. This is to secure the best quality of service you deserve for placing your trust in us to join you in this important milestone in your life – building your dream Zendenn.in home.

Payment & Financing

Bank wire transfer
If you wish to pay by bank transfer, payments will be made to:
Account/Beneficiary Name: Arrow Design
Bank Name: ICICI Bank
Account Number: 354305000288
Bank IFSC Code: ICIC0003543
GSTIN: 07ABAFA6534E1ZT

Online payments

We accept all major credit/debit cards from local banks.

Transaction Security Guarantee

Zendenn.in respects your financial privacy and we guarantee the security of all online transactions made with us. Transactions are secured via PayU, which is VeriSign Secured® and Payment Card Industry (PCI) compliant. The VeriSign Secured® Seal is the most trusted security mark for online transactions. Payment Card Industry (PCI) and PayU are under strict global information security standards defined for organizations handling credit holder information.

Transaction Failures

In the event of a failed transaction, you should not worry as no amount is deducted from your credit or debit card. Failed transactions may be due to multiple reasons such as unstable internet connection and/or incorrect billing information provided.
To avoid any disruption, please make sure that you have a strong internet connection once you have finalised your order and check that you have accurately provided the correct billing information. Should you encounter further difficulties in securing your payment, please feel free to contact us and we will immediately attend to your billing concerns.

Warranty

Duration Each product warranty is in effect from the date of purchase. Please refer to the product details to see the warranty conditions and description for every product.
Terms & Conditions 1. Claims are examined to determine warranty coverage of all items purchased.
2. The original purchase receipt must be presented as proof of purchase.
3. Upon approval of warranty claim, the product will be repaired or replaced with the same or comparable product with a value not higher than the price of the original product purchased.
4. In the event that repair work has been done to a product without any authorisation, the product’s warranty coverage is automatically void.
5. Warranty terms and conditions are fixed, non-negotiable, non-transferable and only benefits the original purchasers of the product.
This warranty is not applicable:
1. To products that have been stored or assembled incorrectly, used inappropriately, abused, misused, altered, or cleaned with wrong cleaning methods or wrong cleaning products
2. A typical wear and tear, cuts or scratches, or damage caused by impacts or accidents
3. If products have been placed outdoors or in a humid environment or if the products have been used for non-domestic purposes (unless otherwise stated)
4. To consequential or incidental damages
For more details, see the warranty conditions and description for every product.